Amba-Tech : About Us : Our Quality Procedure

Our Quality Procedure

We have a rigorous quality management procedure, which includes the following internal procedures.

Internal quality review of functional understanding document, development code, test cases, test scripts on an on-going basis as well as monitoring the performance of individual developers, test leaders, test designers and testers.

Usage of various Quality Control Tools:

Pareto Chart
Cause and Effect Diagram
Control Impact Matrix for root cause Analysis
5 Why technique

Various Metrics Monitored specific to development and testing Projects:

Efforts Variance
Schedule Variance
Unit testing Productivity
Defect removal efficiency
Functional Test Case Creation Productivity
Defect Acceptance Rate

Software Testing Bug statistics:

Traceability Matrix is one of the Key tool which we prepare to track the Requirements to corresponding test cases and respective test results with defects.
Each bug report has an indication whether the bug was found by the test case or in random testing (in this case, every such bug may be a reason to improve the test case/script). This helps in tracking metrics like Test-Case effectiveness, showing how well we could convert the scope of testing into test cases.
The reported bugs are discussed with development on weekly basis. Each reported bug is supported by a screenshot wherever possible. if some issues reported by us are environmental and cannot be reproduced, we retest them and let the customer know.