|
|
|
 We have a
rigorous quality management procedure, which includes the following internal
procedures
|
Internal quality review of functional understanding document, development code,
test cases, test scripts on an on-going basis as well as monitoring the
performance of individual developers, test leaders, test designers and testers.
|
Usage of various Quality Control Tools:
-
Pareto Chart
-
Cause and Effect Diagram
-
Control Impact Matrix for root cause Analysis
-
5 Why technique
|
Various Metrics Monitored specific to development and testing Projects:
-
Efforts Variance
-
Schedule Variance
-
Unit testing Productivity
-
Defect removal efficiency
-
Functional Test Case Creation Productivity
-
Defect Acceptance Rate
|
Software Testing Bug statistics:
-
Traceability Matrix is one of the Key tool which we prepare to track the
Requirements to corresponding test cases and respective test results with
defects
-
Each bug report has an indication whether the bug was found by the test case or
in random testing (in this case, every such bug may be a reason to improve the
test case/script). This helps in tracking metrics like Test-Case effectiveness,
showing how well we could convert the scope of testing into test cases.
-
The reported bugs are discussed with development on weekly basis. Each reported
bug is supported by a screenshot wherever possible. if some issues reported by
us are environmental and cannot be reproduced, we retest them and let the
customer know.
|
|